Verbal De-escalation in Child Welfare   

Ongoing Caregiver Training Session:
Verbal De-escalation in Child Welfare
Wednesday, July 28, 2021  •  5:30 pm – 8:45 pm

*ONLINE via E-track*

Brian Lowery, Instructor
ITNA Code: 926-49-DL3
3 Credit Hours

This workshop will review the skills of active listening, non-violent communication, and verbal de-escalation. Levels of crisis development and the conflict cycle are discussed, emphasizing a culturally appropriate response. Trainees will virtually participate in exercises and demonstrations concerning personal space, body posture, and motion. NOTE: This course is offered virtually online, enabling you to participate from your own home or office. A few days prior to the session, learners will receive an email containing connectivity instructions. Each participant needs to connect individually from a desktop computer, laptop or tablet. We need to track each person’s participation and engagement, which is no possible if connected as a group. Please do not use a mobile phone, as you will not have access to all functionality.


Registration Instructions:

  • If you are a foster caregiver through LCCS, enroll yourself in training sessions through E-TRACK:
  • https://e-track.teds.com/EveryOne/TEDSEveryOne.jsp
  • If you are a foster caregiver through another agency or you are a daycare provider for LCCS, you will NOT be in E-TRACK.
  • please call 419-213-3505 to reserve a seat on a space available basis for Foster/Adoption ongoing training.

Post Registration NOTES/Instructions:

  • Class will be closed to anyone arriving more than fifteen (15) minutes late.
  • We are adhering to strict COVID-19 guidelines. Facemasks and social distancing required.

For information about additional Ongoing Caregiver Training Sessions, visit: https://lucaskids.net/on-going-training/


The event is finished.

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