Scheduler

Administrative Services Division

ACCOUNTABILITIES:  To assist the supervisor in allocating work through the scheduling of transportation runs, ensuring that children are safely and efficiently transported from one location to another.  To schedule visitation rooms.  To analyze transportation requests and create transportation schedules which maximizes efficiency and resources.

ESSENTIAL DUTIES:  Schedules transportation of child clients and rooms for family visits.  Schedules, assigns, and monitors routes of staff, ensuring that minimum hours are met for each driver, that overtime is scheduled in the most cost-effective manner yet in accordance with Labor-Management agreements.  Coordinates assignments so that time and travel are managed efficiently.  Analyzes and evaluates routes and schedules to assure efficient and appropriate transportation service.  Reviews electronic transportation requests, emergency assignments, one-time runs, and cancellations.

Assists supervisor in ensuring the achievement of safety standards as they relate to driver safety habits and vehicle safety conditions.  Files necessary reports and notifies supervisor of any unusual problems. Provides scheduling information to Supervisor in relation to leave requests.  Reports staff errors, performance issues, etc. to supervisor and participates in disciplinary actions/hearings when warranted.  Provides input into recommendations for hiring and firing. 

Coordinates transportation for identified services at the request of other units and agency individuals.  Ensures optimum transportation/visitation services for children and families.  Operates a two-way communication radio.  Communicates schedule changes to staff.  Keeps transportation staff apprised of daily weather and traffic conditions.  Records statistical information and produces reports; weekly, monthly and year end stats.  Completes the Clothing and Car Seat inventories and reports back to Supervisor when supplies need to be ordered. Completes a yearly radio inventory, or as needed, to ensure agency issued radios are not missing or damaged.

NON-ESSENTIAL DUTIES:  Performs other related duties as assigned.

ESSENTIAL BEHAVIORS:  Ability to troubleshoot and resolve problems.  Ability to maintain a high level of confidentiality.  Adaptability to changing and/or emergency situations.  Good organizational and communication skills.  Ability to work cooperatively and professionally with agency staff.

MINIMUM QUALIFICATIONS:  High School diploma or equivalent required.  Two years transportation scheduling (dispatching) experience or two years experience with LCCS Family Visits/Transportation required.  Knowledge of the following helpful:  safety practices for motor vehicle operations and transportation of children, public/human relations skills and labor/management relations.  Must possess the ability to utilize computer technology to access information and produce reports.  Residential or other personal telephone required.  Ability to work effectively in a multi-cultural work environment required.

Salary Range: $33,675.20 – $47,132.80

Hours Per Week:  35

EOE Valuing Diversity

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705 Adams St., Toledo, OH 43604
Directions

Switchboard is answered 24/7
Phone: (419) 213-3200 
Fax: (419) 327-3291

Office Hours: 
Monday – Friday: 
8:00 am – 5:00 pm

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