Ombudsman Program

As of May 16, 2022 the Lucas County Child Protection Ombudsman office closed permanently and that on May 31, 2022, Ohio opened their Youth and Family Ombudsman Office.

On February 28, 2022, Governor DeWine signed Amended House Bill 4 into law, creating the Youth and Family Ombudsmen Office. The office shall investigate and resolve concerns made by or on behalf of children and families involved with public children services agencies, Title IV-E agencies, or private provider agencies that administer or oversee foster care or placement services for the children services system. The office shall ensure the independent and impartial review of youth, family, and community complaints or concerns.

General inquiries or specific concerns may be submitted directly to the Youth and Family Ombudsmen Office by visiting our website at Ohio Youth and Family Ombudsmen Office or by calling us at 1-877-649-6884 (1-877- OH-YOUTH) Monday through Friday (excluding holidays) between the hours of 8:00 a.m. and 5:00 p.m.

Youth seeking to report concerns to the Youth Ombudsman may also submit a complaint form online at Ohio Youth Ombudsman | Ohio Youth and Family Ombudsmen Office.

Individuals or families seeking to report concerns to the Family Ombudsman may also submit a complaint form online at Ohio Family Ombudsman | Ohio Youth and Family Ombudsmen Office.

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705 Adams St., Toledo, OH 43604
Directions

Switchboard is answered 24/7
Phone: (419) 213-3200 
Fax: (419) 327-3291

Office Hours: 
Monday – Friday: 
8:00 am – 5:00 pm

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